WHERE DO YOU SHIP?
We ship anywhere in the world.
HOW QUICKLY CAN YOU PROCESS MY ORDER?
Every order placed before 1:00pm CET will be shipped the same day.
You can track the progress on all your orders at any time, simply by loging in to your Isadore customer account or clicking on a link provided by shipping company received in your shipment confirmation email.
HOW MUCH DOES THE SHIPING COST AND HOW LONG DOES IT TAKE TO ARRIVE?
All orders within EU are shipped with GLS standard courier service or Express delivery service. On Orders received outside EU ( Switzerland, Norway, U.S., Asia etc.) we can ship only with Express delivery service.
SHIPPING COSTS TO EUROPE:
Continental EU: various shipping partners - 4 business days, 10 EUR
UK & Ireland 5 business days, 10 EUR
Slovakia: GLS/DHL - 1 business days 5 EUR
Czech republic: DHL - 2 business days 7 EUR
Switzerland/Norway: FedEx/TNT, 2 business days 15 EUR
Express delivery EU: FedEx/TNT, 1-2 business days 30 EUR
SHIPPING COSTS REST OF THE WORLD:
We ship to most countries in the world with FedEx/TNT
Approximately 3-4 business days, 20 EUR
Isadore offers FREE standard EU shipping on any order over 150Euro.
(All forms of shipment come with insurance and Track&Trace number)
DO I HAVE TO PAY CUSTOMS FEES OR TAXES ON AN INTERNATIONAL ORDER?
Yes, if you are shopping from outside EU you may have to. Customs fees and duties are not included in the prices of our products or the shipping fees. Customs may be assessed when you receive your package, and you are responsible for paying them. Unfortunately we can’t give you an estimate as the fees vary for every country, order, and shipper. Please note that the customs fees and duties aren’t refundable – sorry!
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